Welcome to the North & West Homelessness Network


The North & West Homelessness Networks (NWHNs) are networks of Homelessness Assistance funded services operating in Melbourne's North & West metropolitan divisions. For more information, view the About NWHN page of the site.

As well as offering general information on homelessness assistance, this website facilitates communication between NWHN members, providing them with a range of relevant news and resources.

Homelessness Assistance Funded Services

The North & West Metropolitan homelessness service system (HSS) is made up of over 200 programs that are funded to provide assistance to people experiencing, or at risk of homelessness. Five of these services are funded through the Transitional Housing Management (THM). The remaining programs are funded as Specialist Homelessness Services to assist people to prevent or end the experience of homelessness.

Opening Doors

Access to Homelessness Assistance funded agency resources in the region have been streamlined with the introduction of the Opening Doors Framework launched in July 2008, and going 'live' in the region on 14 December 2009.

Opening Doors is also commonly referred to as Access Points, which is first point of contact if you are homeless or at risk of homelessness.

For more information about Opening Doors and regional models of access, please visit the North and West Local Area Service Networks section of this website.


Call for 100,000 social housing boost across Australia to help people experiencing homelessness

If we’re going to end the housing crisis, we need 100,000 new public and community housing properties targeted to low income earners over the next five years. 30,000 of those properties would be allocated for Victoria, to move the thousands of people off waiting lists into a safe, permanent home. 

There are more than 35,000 people on the Victorian Housing Register awaiting public housing. Private rental is at its lowest rate of affordability ever.  Less than 2% of private rental in Melbourne's north and west is considered affordable for people on low incomes.

Homelessness services in Melbourne's north and west supported nearly 30,000 households in 2015/16, all seeking homelessness support and accommodation.

You can support the call for 100K Homes by signing the petition at

Walk in My Shoes Tours
As part of Homelessness Week the Council for Homeless Persons are  organising a couple of PESP Walk in My Shoes Tours (Tues 8th & Wed 9th) that are open to the public.

Please see flier attached, or here. I encourage you to circulate the info below to your networks. People from all sorts of backgrounds would find this activity of interest and benefit – local Government, community services, allied health, Centrelink, Department, Universities etc. More

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