Additional Services that can help
If you are in urgent and/or immediate danger please call the Police on: 000
For non-urgent police assistance squads can be contacted through local police stations listed in the White Pages Telephone Directory.
Safe steps Family Violence Response Centre provides
- 24/7 family violence response line
- Risk assessment
- Emergency accommodation
- Safety planning
- Support
- Information
- Advocacy
- Referral
For confidential support and information please call the safe steps 24/7 family violence response line 1800 015 188
Victorian Centres against Sexual Assault and the After Hours Sexual Assault Crisis Line provides a free confidential 24 hour emergency or crisis care service for victim/survivors who have recently been sexually assaulted.
24 Hours/ 7days per week
1800 806 292
Email: ahcasa@rwh.org.au
www.casa.org.au
Child Protection Crisis Line: To report concerns of child physical and/or sexual abuse.
24 Hours/ 7days per week
131 278
The National Sexual Assault, Family & Domestic Violence Counselling Line offers confidential phone help and referral in Australia.
STD Freecall: 1800 RESPECT (1800 737 732)
In Touch Multicultural Centre Against Family Violence gives voice and provides culturally sensitive services statewide to meet the needs of women and children from Culturally and Linguistically Diverse backgrounds (CALD) backgrounds affected by domestic violence.
(03) 8413 6800 or Freecall 1800 755 988
www.intouch.asn.au
Aboriginal Family Violence Prevention and Legal Service
1800 105 303
Email: information@fvpls.org
www.fvpls.org
Elizabeth Hoffman House Aboriginal Women's Family Violence Services provides crisis accommodation and support for Aboriginal women and spouses of Aboriginal men.
Refuge hours are 24 Hours/ 7days per week/52 days a year
24 hours refuge number: 0407 937 202
Administration and Outreach 9am to 5pm Monday to Friday.
Ph: 9482 5744
Email: ehhadmin@ehhaws.org.au
Women with Disabilities Victoria (WDV) advocates on behalf of women with disabilities, and provides support and information to address the needs of women with disabilities in Victoria.
www.wdv.org.au
Gay and Lesbian Switchboard provides telephone counselling for lesbians and gay men, referral to face-to-face counselling and other services.
6-10pm each day, 2-10pm Wed.
9827 8544
1800 184 527
Domestic Violence Resource Centre of Victoria (DVRCV) is a statewide service in Victoria providing information and referral to specialist support services; helpful pamphlets and web sites; online information for people who have experienced family violence; professional training courses; a comprehensive library; a quarterly newsletter; discussion papers, books and other publications; and commentary on policy initiatives and law reform.
9am to 5pm Monday to Friday.
(03) 9486 9866
www.dvrcv.org.au
Women's Information Referral Exchange, WIRE - Women's Information provides free information, support and referrals to women across Victoria.
9am to 5pm Monday to Friday.
1300 134 130.
Walk in Centre: Ground Floor, Queen Victoria Women's Centre, 210 Lonsdale St, Melbourne. 10:30am - 5pm Monday - Friday
www.wire.org.au
Women's Legal Service Victoria provides legal advice to women in Victoria who are in need of legal advice, information or referral, irrespective of income or assets.
Monday and Friday mornings 10am - 1pm; Tuesday and Thursday evenings 6.30pm - 8.30pm; Wednesday afternoon 2pm - 5pm.
(03) 9642 0877 or STD Freecall 1800 133302
www.womenslegal.org.au
Womens Health Victoria (WHV) works to identify and respond to the health issues of the women of Victoria through a feminist perspective and a social model of health.
www.whv.org.au
The Men's Referral Service is an anonymous and confidential telephone counselling service for men who are concerned about their violent/abusive behaviours.
12noon to 9:00pm Monday to Friday
(03) 9428 2899 or STD Freecall 1800 065 973
www.mrs.org.au
Good Practice - Working together to support children and young people experiencing family violence
Family violence is recognised as a form of child abuse that impacts on children and young people’s development, safety and wellbeing.
This impact occurs when children and young people witness violence against mothers and other family members, when direct attacks are made on children and young people, and when children act to protect mothers. The absence of a safe and nurturing environment may also impact on children’s psycho-social development and outcomes in later life.
A key feature of the policy reforms for both the Victorian child and family services sector and the family violence sector has been the establishment of multi-service approaches that work together to more effectively meet the needs of children and young people.
This publication draws together a collection of case studies that highlight how practitioners from Child Protection, Child FIRST/Integrated Family Services and Family Violence services can effectively work together to improve outcomes for children and young people experiencing family violence.
To view or download the Good Practice Guide please click here: